Home / Services / PRO Services
Retainer · One-Off · Project-Based

Outsourced PRO Services in Dubai

Your external PRO department for visas, labour, licences, and compliance — coordinated through one team across MoHRE, ICP, GDRFA, and Amer channels. Scope-based pricing; government fees separate.

You may be a fit if you are:

  • 1–10 employee SME — too small for a full-time in-house PRO
  • 10–50 employee growing company needing predictable retainer support
  • HR or admin team that needs a clear compliance calendar
  • Startup running a high-volume hiring sprint with multiple visa files
  • Founder with a one-off task — license amendment or visa cancellation
  • Established company needing reliable backup PRO capacity

Scope-based pricing — no surprise add-ons

Daily coordination with MoHRE, ICP, GDRFA, Amer

Profile-based scoping before any payment

Retainer · One-Off · Project-Based
Outsourced PRO services Dubai

Pick the engagement model that matches your monthly PRO workload

Each model packages the same execution capability — visa, labour, licence, and compliance coordination — sized to your task volume. Final scope and pricing are confirmed during onboarding.

One-Off Task

Single task · per-task pricing

A specific PRO action: trade-licence renewal, visa cancellation, establishment-card update, or a single labour permit. Delivered as a scoped one-time engagement.

Document checklist · authorised signatory access · authority fees pass-through
📅

Monthly Retainer

Ongoing · monthly fee

Predictable monthly support for SMEs with regular PRO workload. Compliance calendar, recurring renewals, employee visa lifecycle, and status reporting under one engagement.

Scope agreement · agreed task volume band · monthly status reporting
🚀

Project-Based

Defined window · fixed scope

Higher-intensity push for a specific project — hiring sprint with multiple visa files, post-setup visa onboarding, or licence-amendment programme. Defined start, defined finish.

Project brief · headcount & timeline · authority-route mapping
🏢

Dedicated PRO Capacity

Bespoke · scope-based

For high-volume operators that effectively need a daily PRO presence. Dedicated capacity, agreed working SLA, and direct coordination with your HR or admin team.

Defined working hours · authorised access · escalation protocol

From scope call to a running compliance calendar

01

Scope Call

Map current PRO workload, recurring renewals, and the right engagement model.

02

Onboarding

Set up document access, authorised signatory routing, and the compliance calendar.

03

Run & Report

Execute tasks via authorised channels and report open, pending, and completed items.

A new PRO engagement is typically operational within 1–2 weeks

Onboarding pace depends on document availability, signatory access, and the agreed scope. One-off tasks start as soon as the scope is approved; retainers begin from the first compliance-calendar cycle.

Typical Onboarding 1–2 Weeks from kick-off to running compliance calendar — varies with document readiness, scope size, and signatory access.
01
First call

Scope Mapping

Quick discovery on company size, recurring PRO tasks, and the right engagement model.

02
Within 1 week

Document & Access Setup

Collect company file, authorised signatory documentation, and any portal access required for coordination.

03
Within 1 week

Compliance Calendar Build

Map renewal dates, alert cycles, and priority tasks. Backlog of urgent items is identified and queued.

04
Ongoing

Execution Coordination

Document collection, submission via authorised channels, follow-up cycles, and authority responses.

05
Continuous

Status Reporting

Open / pending / completed task tracking shared at the agreed cadence so HR and finance always know where each item stands.

Authority response and approval timelines remain controlled by government entities. Our SLA covers intake, submission, and follow-up — never the authority decision itself.

What you actually save by outsourcing PRO

The point isn't just to delegate paperwork — it's to remove a recurring source of risk, missed deadlines, and admin overhead from your team.

🗓️

Compliance Calendar

Renewals, expiries, and recurring filings tracked in one place. Nothing slips because nobody owned it.

📞

Single Point of Contact

One coordinator across MoHRE, ICP, GDRFA, Amer, and authorised channels — no juggling separate vendors per process.

📊

Status Visibility

Open, pending, and completed tasks tracked transparently so HR, finance, and founders know where every item stands.

💼

Cost Predictability

Retainer or scope-based engagements replace ad-hoc fees. Government charges remain authority-controlled and pass-through.

👥

HR Team Enablement

Your HR and admin team focuses on hiring, onboarding, and operations — not chasing typing centres or portal queues.

Why HR teams trust Sarmat as their outsourced PRO partner

PRO is daily-execution work — a trained team that already knows the route through MoHRE, ICP, GDRFA and Amer, and a calendar nobody forgets to update.

UAE PRO casework across all 7 emirates
Daily coordination with MoHRE, ICP, GDRFA, Amer
Authorised typing centre — submission in-house
Reporting cadence agreed in advance
Profile-based scoping before any payment
Approvals, fees, and final timelines remain authority-controlled. Our role is accurate submission and organised follow-up — never to promise an approval we don't issue.
External PRO Department

One coordinated team across visas, labour, licences, and compliance

We prepare, submit, and follow up — keeping your business in line with current MoHRE, ICP, GDRFA, and Amer rules across every emirate you operate in.

MoHRE labour & work permits

ICP smart services & entry permits

GDRFA Dubai residency workflows

Amer-channel coordination

Authorised typing-centre submissions

What Is Included

  • Trade license renewals and amendments coordination.
  • Establishment card and company immigration file support.
  • Employee visa coordination: new, renewal, and cancellation workflows.
  • Entry permit, residency, and Emirates ID process coordination.
  • MOHRE labor/work permit support and follow-up.
  • Status checks, reminders, and deadline monitoring.
  • Document typing and submission coordination via authorized channels.
  • Corporate PRO task tracking and reporting.
  • Onboarding and offboarding admin support.
  • Family visa, attestation, translation, and portal coordination support where applicable.

Our service integrates well with business setup, Golden Visa assistance, document support services, and Emirates ID coordination.

Visa and labor PRO support Dubai

Service Model and Requirements

Retainer model: Monthly outsourced PRO management for ongoing operations.

One-off model: Single-task support for specific PRO requirements.

SLA: Response and turnaround expectations are defined during onboarding.

Typical coordination requirements include valid company records, authorized signatory support, access permissions (as applicable), and complete employee/shareholder documentation for each task.

Trust note: We never promise guaranteed approvals. Government decisions, fees, and final processing timelines are controlled by authorities. Our commitment is organized submission quality, clear follow-up, and reliable compliance support.

PRO services Dubai company support model
What our clients say on Google See our reviews on Google

“Sarmat is a game changer. His understanding of the government transactions, processes and procedures is a 5 star.”

Jacob Anunda

“I strongly recommend to every one. Special thanks to Sarmat team for having this service for public.”

Mr Ateeq

“I had an excellent experience with Sarmat. Highly practical, well-structured, and focused on real-world government procedures.”

Muhammad Suhaif Ali

Build Your External PRO Department with Sarmat

Start with a scoped consultation to define your monthly workload, reporting needs, and execution model.

EN RU